Privacy Policy

This Privacy Policy describes how Andrew Lensch ("I," "me," or "my") collects, uses, and protects your personal information when you visit my website or use my freelance web development services.

1. Information I Collect

Personal Information You Provide

When you contact me for services or use my website's contact form, I may collect:

• Contact Information: Name, email address, phone number
• Project Information: Business details, project requirements, budget preferences
• Communication Records: Messages, emails, and other communications between us
• Payment Information: Billing address and payment details (processed securely through third-party providers)

Automatically Collected Information

When you visit my website, I may automatically collect:

• Usage Data: Pages visited, time spent on site, click patterns
• Device Information: Browser type, device type, operating system
• Location Data: General geographic location based on IP address
• Cookies: Small data files to improve your browsing experience

2. How I Use Your Information

I use your personal information to:

• Provide Services: Deliver web development services, communicate about projects, and provide customer support
• Business Operations: Process payments, maintain client records, and manage project timelines
• Communication: Respond to inquiries, send project updates, and provide relevant information about my services
• Website Improvement: Analyze website usage to improve user experience and functionality
• Legal Compliance: Meet legal obligations and protect my business interests

3. Information Sharing and Disclosure

I do not sell, trade, or rent your personal information to third parties. I may share your information only in these limited circumstances:

• Service Providers: Trusted third-party services (hosting providers, payment processors, email services) that help me operate my business
• Legal Requirements: When required by law, court order, or to protect my legal rights
• Business Transfer: In the unlikely event of a business sale or transfer
• With Your Consent: When you explicitly authorize me to share your information

4. Third-Party Services

My website and services may use third-party tools, including:

• Formspree: For contact form processing
• Google Analytics: For website analytics (if implemented)
• Payment Processors: For secure payment processing
• Hosting Services: For website hosting and maintenance

These services have their own privacy policies, and I encourage you to review them.

5. Data Security

I implement appropriate technical and organizational measures to protect your personal information, including:

• Secure hosting and SSL encryption
• Regular security updates and monitoring
• Limited access to personal information
• Secure backup and storage practices

However, no internet transmission is 100% secure, and I cannot guarantee absolute security.

6. Data Retention

I retain your personal information only as long as necessary to:

• Provide ongoing services and support
• Comply with legal and tax obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

Client project information is typically retained for 3-5 years after project completion for support and reference purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request information about what personal data I have about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Objection: Object to certain uses of your personal information

8. Cookies and Tracking

My website may use cookies to:

• Remember your preferences and settings
• Improve website functionality and performance
• Analyze website usage and traffic patterns
• Provide personalized content and features

You can control cookies through your browser settings, but some website features may not function properly if cookies are disabled.

9. Children's Privacy

My services are not intended for children under 13 years of age. I do not knowingly collect personal information from children under 13. If I become aware that I have collected such information, I will take steps to delete it promptly.

10. International Users

My services are based in the United States. If you are accessing my website from outside the US, please be aware that your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

11. Changes to This Privacy Policy

I may update this Privacy Policy periodically to reflect changes in my practices or applicable laws. I will notify you of any material changes by:

• Posting the updated policy on this website
• Updating the "Last updated" date
• Sending email notification for significant changes (if applicable)

Your continued use of my website or services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Information

13. Additional State-Specific Rights

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to delete personal information.

European Union Residents (GDPR)

If you are an EU resident, you have rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to be forgotten, and the right to lodge a complaint with a supervisory authority.

This Privacy Policy is designed to be transparent about my data practices as a freelance web developer. I am committed to protecting your privacy and handling your information responsibly.